All Collections
General
Troubleshooting
VIM Desktop App - Crash Troubleshooting
VIM Desktop App - Crash Troubleshooting
VIM avatar
Written by VIM
Updated over a week ago

If the VIM Desktop App crashes, try the following steps:

  1. Make sure your graphic card drivers are up to date.

  2. If you use a laptop, make sure to set your graphic settings to "Prefer Maximum Performance".

  3. If you see the following error, uninstall the "OpenCL™, OpenGL®, and Vulkan® Compatibility Pack".

  4. If you are still having issues, send us the log files for the Desktop App.

Did this answer your question?